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The company obviously doesn't know what the probationary period (90 days) is supposed to be used for. I observed numerous employees not show effort, or any promise of being productive additions to the business. I have ample experience in the field, and was astounded to see the company's lack of base standards. I won't say anything about the first level supervisors cause they are often put in precarious situations, but for the ones above I don't have anything for. I was complimented on my genuine care and service but I was grumbled at daily for the above mentioned things and questioned about why there wasn't anyone to see to their need for a load out or a propane fill.
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People have a choice and come to TS because we are super friendly and caring, despite the prices being higher. Most customers are weekly or more frequently, and they tire of the repeated requests. I am all about the customer and the customers told me to my face that the worst part of coming to the store was being asked to sign up for the neighbors club and credit card. You can "listen later" but you know it's coming and it comes always during a busy part of the day because frankly, it's always busy when there are too few people allowed to be scheduled. I liked the work of cashiering and assisting customers but having him carp into the communication device while I am interacting with customers is nonproductive. He was condescending and out right insulting in the voice messages he left. The district manager is focused on how many private label TS credit card sign ups we get, how many neighbor club memberships, and not only should we achieve our sales goal, we must be the highest sales district at all times. Instead of driving in for an 8 hour shift, it's 4 hours on average, unless it is freight day and you are on the freight team. It is understaffed due to hours and too few employees allowed to be scheduled.